Minors with false IDs challenge casino operators - The Boston Globe
Saturday 11th January 2020
"We will continue to address the minors on the gaming floor at every level," Jacqui Krum, EBH vice president, told commissioners as part of an update to the casino's last quarterly report. Krum and Richard Prior, EBH executive director of security and investigations, said the casino has reduced the number of entrances to the gaming floor and is planning to install hardwired ID/passport scanners at each access point within the next 12 weeks.
In the most extreme case reported to the commission, a person younger than 21 got onto the gaming floor and was able to spend 3½ hours there before being removed. Krum said that was a case of table game dealers assuming patrons had already been ID checked on their way onto the floor and not checking IDs at each table.
Encore officials are expected to give the commission a fourth-quarter update on a whole host of issues within the next month, but Prior said the amount of time minors spend on the gaming floor before being removed has already "taken a drastic turn down."
"Sometimes what happens, the very short ones are people coming through past our security officers, they get up to the nightclubs where they have the hardwired VeriDoc machines that are better equipped to check and then they are immediately taken off the floor so there is no gaming and no drinking," Prior said. "That's the vast majority of the people that got in. The number of people that were actually gaming is very, very small."
He said that most of the 600 to 800 IDs rejected each month are either fakes -- which Krum said are "very, very good fake IDs" -- or belong to an of-age family member of the minor trying to use it.
Krum said the commission's Gaming Enforcement Unit, which includes State Police, has been very helpful in "helping us run down some of these fake IDs, which as Rich said, are very, very good fake IDs." Prior added, "As you could imagine, the number of colleges in the area, underage . . . we reject at least 600 to 800 IDs a month."
When the casino opened and before it installed stanchions at each gaming floor entrance, some minors were able to get onto the floor by "hiding behind other people pushing strollers" when passing security agents, Krum said.