Sycuan Casino Resort implements an health and sanitation program -
Tuesday 12th May 2020
SAN DIEGO (KUSI) - Sycuan Casino Resort announced recently that the organization has created and implemented an extensive and aggressive health and sanitation program to safeguard guests, team members and the surrounding community.
The new program outlines several new initiatives throughout the property to ensure a safe and healthy environment upon reopening.
"Our new health and sanitation program is extremely important to Sycuan, because it demonstrates our commitment to protecting the health and safety of our guests, team members and community as a whole," said Cody J. Martinez, chairman, Sycuan Band of the Kumeyaay Nation. "We are taking all of these new safety measures very seriously and will continue to improve and implement processes as needed for our reopening. We want everyone to feel confident that we're doing all we can to safeguard their health while they stay and play at Sycuan Casino Resort."
Sycuan's team will begin using thermal cameras for temperature detection for both guests and team members. All guests and team members are required to wear a face covering, and points of entry into the property will be limited to allow
Sycuan's security team to conduct a non-invasive temperature check. Team members or guests confirmed to have a temperature over 100.0°F will not be allowed entry to the property and will be asked to seek evaluation from their health care provider.
Guests will be directed to practice physical distancing with floor decals to display standing at least six feet away from people they have not traveled with while standing in lines, using elevators or moving around the property. Sycuan has also installed plexiglass shields in close contact areas, such as casino cashiers, restaurant cashiers, Club Sycuan Desks, VIP host stations and hotel check-in.
Several additional safety and hygiene signage have been posted throughout the property outlining the proper way to wear, handle and dispose of masks, as well as reminders of proper health and hygiene practices in both front of house and back of house areas. Additional hand sanitizing stations have also been installed in driveways, reception areas, the casino floor, restaurants, elevator landings areas and more.
Table games will be limited to a max of three players per table, every other slot machine will be turned off for a safer distance between players and all slots and tables will be cleaned frequently.
Team members will be required and provided with personal protective equipment (PPE) to wear during their shifts and will be trained extensively on new health and sanitation protocols.
If a team member or guest is noticed exhibiting any of the symptoms of COVID-19 while at Sycuan, a security officer or manager will be notified and the team member or guest will be asked to leave the property and seek evaluation from their health care provider.